WennSoft’s Commitment to the Microsoft Ecosystem

 
 
 
 
 

WennSoft’s Commitment to Dynamics GP and the Microsoft Power Platform

WennSoft is committed to the Microsoft ecosystem to continue to enhance Signature and MobileTech for Dynamics GP along with expanded cloud offerings.

1.) Explore New Signature Cloud Offerings

  • Scale your future growth with WennSoft Cloud Document Storage that stores Signature, Schedule, and MobileTech files (photos, videos and attachments) in Microsoft Azure.

  • Experience fast and accurate mobile time entry with Signature Time dynamic lookups to job activity, cost and pay codes.

  • Get the top G2 rated Azuga telematics in Signature Telematics featuring Schedule integration and the fleet.wennsoft.com portal.

  • Explore the new Signature API to easily get Signature and Dynamics GP data easily into your web apps.

2.) Upgrade to the Latest Enhancements

  • Since 2020 there have been over 350 enhancements across the Signature and MobileTech family.

  • Learn all about what’s new in the Signature and MobileTech 2024 releases in the WennSoft customer portal.

3.) Self-Service Your Support Needs

  • Easily find solutions to questions 24x7 in the WennSoft Customer Support Portal.

  • Enter and track your support tickets to resolution.

4.) Collaborate on New Feature Enhancements

  • Have a new product enhancement idea? Share it and vote on other customers suggestions in the WennSoft Product Ideas Portal.

  • Guide the development prioritization process by voting on your favorite features.

5.) Take Interactive Product Tours

6.) Get More Accomplished with Professional Services


WennSoft is Aligned with Microsoft Dynamics GP Modern Lifecycle to 2031

Microsoft announced on January 11, 2025, that Dynamics GP product enhancements, regulatory (tax) updates, service packs and technical support will extend through December 31, 2029. This extends the previously communicated September 30, 2029 end date to December 31, 2029 to support customers through the 2029 tax year-end with Dynamics GP tax updates (1099, W2, T4, and RL-1 forms, along with US and Canada tax changes). After 2029, Microsoft will provide security patches through April 30, 2031.

On September 25, 2024, Microsoft announced a 5-year support, enhancements and regulatory plan with security patches through April 2031 along with cloud migration programs. One of the main messages was that customers have time to carefully plan their migration to the cloud along with several Microsoft cloud migration programs such as bridge to the cloud, AIM program, concierge program and Dynamics GP to Dynamics 365 Business Central migration tools. Microsoft will continue to support and update Dynamics GP until December 31, 2029 with security patches to the 30th of April 2031.

Dynamics GP Support FAQ

Updated FAQ based Microsoft Dynamics GP extension from September 30, 2029 to December 31, 2029.

  • When will Dynamics GP support end?

    • For customers using the latest version of Dynamics GP (currently v18.6), Microsoft will continue releasing product updates, regulatory (tax) updates, and security updates/hotfixes until December 31, 2029 (the end date was previously announced as September 30, 2029), and security updates if needed until April 30, 2031. And technical support will be available until December 31, 2029 (the end date was previously announced as September 30, 2029), (except until April 30, 2031, for support related to security updates/hotfixes). Customers using an earlier version of Dynamics GP covered by the Modern Lifecycle Policy (i.e., v18.1 – 18.5) should upgrade to the current version of Dynamics GP.

    • For customers on a legacy version of Dynamics GP covered by the Fixed Lifecycle Policy (GP 2018 R2 and earlier), support ends on the dates published on the Microsoft lifecycle website (see https://microsoft.com/lifecycle), which are earlier than above.

    • Note: To access any updates or support during the periods indicated above, customers must have an applicable Service Plan.

  • Why is Microsoft ending support for Dynamics GP?

    • Microsoft is channeling its innovation and investment into cloud solutions and technologies. We are convinced that cloud solutions elevate business performance through AI capabilities and enhanced security. Consequently, we are accelerating our investment in Dynamics 365 Business Central to address the ERP needs of small and medium-sized businesses.

  • Can customers download security updates for their existing Dynamics GP environment after April 30, 2031?

    • For customers on the current version of Dynamics GP (currently v18.6), Microsoft does not expect to create additional security updates beyond April 30, 2031.

    • For customers on a legacy version of Dynamics GP covered by the Fixed Lifecycle Policy (GP 2018 R2 or earlier), support ends on the dates published on the Microsoft lifecycle website (see https://microsoft.com/lifecycle), which are sooner than April 30, 2031.

    • In either case, current policy permits customers with an active Service Plan (e.g., AP) to download previously released security updates for their version of Dynamics GP, even if such download occurs after the applicable end of support date(s) for that version. Policies are subject to change.

  • Can customers add users to their existing Dynamics GP perpetual or subscription environments beyond December 31, 2029, or April 30, 2031?

    • Currently customers with an active Service Plan (e.g., AP) may purchase additional user licenses for their existing system, even if such purchase occurs after the applicable end of support date(s). Policies are subject to change.

  • Can customers purchase Service Plans beyond December 31, 2029?

    • Currently customers may renew their Service Plans (e.g., EP, AP, Advantage Plans) beyond their end of support date(s), however, product support benefits including upgrades and incident support are not provided by such plans beyond end of support dates as described in the first question of these FAQs. See Microsoft Services and Support Policy Guide (PSBC log-in required) for which benefits are available before and after end of support dates. Policies are subject to change.

  • Will Extended Security Updates (ESUs) be offered?

    • Extended Security Updates or ESUs (which provide critical security updates beyond end of support) are not expected to be offered for Dynamics GP products.

  • Can customers using Dynamics GP continue to use the product beyond its end of support date?

    • Customers with a perpetual license for Dynamics GP may continue using their licensed solution beyond its end of support date, however, use of a then-unsupported product is not recommended.

    • Currently customers with a subscription license for Dynamics GP are not blocked from renewing their subscription license on Dynamics GP’s end of support date, but doing so is not recommended as the product would no longer be supported. Permitting such continued use will be reviewed and may change.

  • Will Service Plans end on December 31, 2029?

    • Customers should engage with their partners to develop a migration plan which considers any renewal date considerations. Currently Service Plans (e.g., EP) are available beyond end of support dates, although many benefits (e.g., upgrades) do not extend beyond the end of support dates as described in the first question of these FAQs. See Microsoft Services and Support Policy Guide (PSBC log-in required) for benefits available before and after the end of support dates. Policies are subject to change.


WennSoft’s Mission since 1995 | Engineering Purpose-Built Solutions for the Skilled Trades

If you are working on your 5-year plan for your suite of business applications, you can rest assured that WennSoft is aligned with Microsoft’s Modern Lifecycle to 2031 with WennSoft’s 10-Year commitment to continue to evolve the Signature suite with new and exciting enhancements for years to come.

If you have any questions relative to our Signature product roadmap and our ongoing commitment to you, as a Signature customer, or if you have questions regarding our ProjectStream 365 offering which is based on the Microsoft Power Platform, with integration to Microsoft Dynamics 365 Business Central, please reach out to your Customer Success Manager.